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Terms & Conditions

Effective Date: 08/07/2026

 

Welcome to M-TAG'D. These Terms & Conditions govern your use of our website and the purchase of our products. By placing an order with us, you agree to the terms outlined below.

 

1. About Us

M-TAG'D is a business specialising in personalised products, ready-to-buy items, and curated gift bundles.

 

2. Ordering & Acceptance

  • All orders are subject to availability and acceptance.

  • Once an order is placed, you will receive an order confirmation via email.

  • We reserve the right to cancel or refuse any order at our discretion.

 

3. Personalisation Responsibility

  • Customers are responsible for ensuring all personalisation details (including spelling, dates, colours, and design choices) are correct at the time of ordering.

  • M-TAG'D is not liable for errors submitted by the customer.

  • Once production has begun, personalised orders cannot be amended or cancelled.

 

4. Pricing & Payment

  • All prices are listed in GBP (£) and include VAT where applicable.

  • Payment must be made in full at the time of purchase.

  • We reserve the right to change prices at any time without prior notice.

 

5. Production & Dispatch

  • Personalised items require processing time before dispatch. Estimated timeframes will be provided at checkout.

  • Non-personalised items are typically dispatched more quickly.

  • We aim to meet all stated delivery times but cannot guarantee delivery dates.

 

6. Delivery

  • Delivery times may vary depending on location and courier services.

  • M-TAG'D is not responsible for delays caused by postal services or customs.

  • Customers must ensure that delivery details are accurate. We are not liable for orders delivered to incorrect addresses provided at checkout.

 

7. Returns & Refunds

  • Please refer to our Refund & Returns Policy for full details.

  • Personalised items are non-refundable unless faulty, damaged, or incorrect.

  • Non-personalised items may be returned in accordance with our policy.

 

8. Product Description & Variations

  • We make every effort to ensure product descriptions and images are accurate.

  • Due to the nature of personalised and handmade items, slight variations in colour, size, or design may occur.

  • These variations do not constitute faults.

 

9. Intellectual Property

  • All content on our website, including designs, images, logos, and text, is the property of M-TAG'D.

  • You may not copy, reproduce, or use any content without prior written permission.

 

10. Limitation of Liability

  • M-TAG'D shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability shall not exceed the total amount paid for the order.

 

11. Governing Law

  • These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

12. Changes to Terms

  • M-TAG'D reserves the right to update or modify these Terms & Conditions at any time.

  • Continued use of our services constitutes acceptance of any changes.

 

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: contact@m-tagdesigns.com
Business Name: M-TAG'D

Thank you for choosing M-TAG'D.

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