top of page
hompage

Privacy Policy

Effective Date: 08/07/2026

At M-TAG'D, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Who We Are
M-TAG'D is a business specialising in personalised products, ready-to-buy items, and curated gift bundles.
For the purposes of data protection law, M-TAG'D is the data controller of your personal information.
Contact Email: contact@m-tagdesigns.com 

2. What Information We Collect
We may collect and process the following personal data:
a) Information you provide directly:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Personalisation details (e.g. names, dates, messages)


b) Payment Information:

  • Payment details are processed securely via third-party providers (we do not store full card details)


c) Automatically collected data:

  • IP address

  • Browser type and device information

  • Website usage data (via cookies)

 
3. How We Use Your Information
We use your data to:

  • Process and fulfil your orders

  • Create personalised products

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you have opted in)

 
4. Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:

  • Contractual obligation – to fulfil your order

  • Legal obligation – for tax and accounting purposes

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – for marketing communications (you can withdraw at any time)

 
5. Sharing Your Information
We only share your data where necessary, including:

  • Payment providers (e.g. Stripe, PayPal)

  • Delivery companies (e.g. Royal Mail, couriers)

  • Website and hosting platforms (e.g. Shopify)

We do not sell your personal data.
 
6. Data Retention
We keep your personal data only for as long as necessary:

  • Order information: up to 6 years (for legal/accounting requirements)

  • Marketing data: until you withdraw consent


7. Your Rights
Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (for marketing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at : contact@m-tagdesigns.com

8. Cookies
We use cookies to improve your browsing experience and analyse website traffic.
Cookies may include:

  • Essential cookies (for website functionality)

  • Analytics cookies (e.g. Google Analytics)

  • Marketing cookies (if applicable)

You can manage or disable cookies through your browser settings.

9. Data Security
We take appropriate measures to protect your personal data, including secure systems and trusted third-party providers.
However, no method of transmission over the internet is 100% secure.

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
 
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
 
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: contact@m-tagdesigns.com 
Business Name: M-TAG'D
Thank you for trusting M-TAG'D with your personal information.

bottom of page