HELP CENTER

FAQ: Answers to Your Questions About M-TAG Personalized Gifts

Find quick answers to common questions about our personalised gifts, shipping times, and store policies to help you shop with confidence.

Who are we?

M-TAG (More than a Gift) is a Kent based online store specialising in personalised, durable gifts for every occasion. We use state-of-the-art sublimation technology to create weather-proof designs that stand out and last, helping you celebrate life’s moments in a meaningful way.

How do I personalize my order?

Simply choose your product, click 'Personalize', and enter your custom text or upload your image. We'll handle the rest with care.

What are your shipping times?

Standard UK delivery typically takes 3-5 business days. International shipping varies by location, usually between 7-14 days.

Can I return a personalized item?

Due to the custom nature of our products, we only accept returns if the item is faulty or damaged upon arrival.

Do you offer gift wrapping?

Yes, we offer elegant gift wrapping options at checkout to make your present extra special the moment it arrives.

Store Policy

Shipping Policy
Refund Policy
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FAQ

Legal

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Accessibility Statement

Contact

contact@m-tagdesigns.com